Revamping Custom Product Ordering: A Transformative Step for DICK’S Sporting Goods
Led end-to-end design of new web application to sunset a legacy enterprise application that was utilized in stores to order custom products.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project

Revamping Custom Product Ordering: A Transformative Step for DICK’S Sporting Goods
Led end-to-end design of new web application to sunset a legacy enterprise application that was utilized in stores to order custom products.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project
Revamping Custom Product Ordering: A Transformative Step for DICK’S Sporting Goods
Led end-to-end design of new web application to sunset a legacy enterprise application that was utilized in stores to order custom products.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project
Revamping Custom Product Ordering: A Transformative Step for DICK’S Sporting Goods
Led end-to-end design of new web application to sunset a legacy enterprise application that was utilized in stores to order custom products.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project

Redefining Personalized Service and Efficiency with Clienteling at DSG
Led end-to-end design on scalable features to help DSG teammates deliver personalized service, streamline follow-ups, and boost efficiency across 800+ stores.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project

Redefining Personalized Service and Efficiency with Clienteling at DSG
Led end-to-end design on scalable features to help DSG teammates deliver personalized service, streamline follow-ups, and boost efficiency across 800+ stores.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project
Redefining Personalized Service and Efficiency with Clienteling at DSG
Led end-to-end design on scalable features to help DSG teammates deliver personalized service, streamline follow-ups, and boost efficiency across 800+ stores.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project
Redefining Personalized Service and Efficiency with Clienteling at DSG
Led end-to-end design on scalable features to help DSG teammates deliver personalized service, streamline follow-ups, and boost efficiency across 800+ stores.
Legacy Enterprise App Redesign
Service + UX Design
UX Research
View Project

Minder (Now Veba)
A mobile app solution that pairs with an IoT device (smart baby bottle) to aid parents who are nursing and have trouble keeping track the freshness of their baby's milk (or formula).
IoT
Mobile App
UX Design
View Project

Minder (Now Veba)
A mobile app solution that pairs with an IoT device (smart baby bottle) to aid parents who are nursing and have trouble keeping track the freshness of their baby's milk (or formula).
IoT
Mobile App
UX Design
View Project
Minder (Now Veba)
A mobile app solution that pairs with an IoT device (smart baby bottle) to aid parents who are nursing and have trouble keeping track the freshness of their baby's milk (or formula).
IoT
Mobile App
UX Design
View Project
Minder (Now Veba)
A mobile app solution that pairs with an IoT device (smart baby bottle) to aid parents who are nursing and have trouble keeping track the freshness of their baby's milk (or formula).
IoT
Mobile App
UX Design
View Project

Trusted by Professionals
Trusted by Professionals
I was very lucky to get the chance to not only work with Karmen during her time at Dick's Sporting Goods, but also gain a lifelong friend who is the best human. Although we worked on different product teams at DSG, Karmen and I were able to interact often during our design reviews and syncs, where she was always helpful when I needed feedback with my work. She always was a contributor in high value conversations, and always provided solid and well-thought out inputs. Outside of work, Karmen is always there for me to have in-depth chats about life, career, relationships, and our struggles and wins. I am so lucky to have learned tons from Karmen during her time at DSG, and am excited to see which lucky team is able to land her next!
Tiffany Wang
Product Designer I, DICK'S Sporting Goods
Karmen is a extremely thoughtful and detail oriented designer. She takes a methodical approach and always was considering her users. She worked directly with the product team I also managed. Being on a balanced team was very key to her work and she was critical to designing releasing and iterating on a home grown software that served our golfers and golfer teammates. She brought a wonderful balance to product management and would be a delight to have on any team!
Jessica Parish
Group PM, DICK'S Sporting Goods
"Karmen is a thoughtful and dedicated Product Designer who is always engaged to help her team succeed! During her time at Dick's Sporting Goods, Karmen was a member of my Product Design team. She was assigned to the product team working on our custom product ordering system. This team had difficult, often complex, opportunities to work through that required them to collaborate with a variety of other parts of the organization. Much of the design work involved re-imagining the overall experience. Karmen willingly embraced these challenges. She was able to deliver high quality design work while also helping us build out our own design system. She led in-store research as well as a small group of representatives from our leading stores to help guide the team's direction.
From a cultural perspective, Karmen brought a lot of energy and always a positive perspective. Everyone always enjoyed working with her and found it effortless to do so. She has an amazing ability to remain positive when faced with challenges and see pivots in direction as opportunities. She was very collaborative and worked very well with our product design team as well as other cross-functional product team members.
In addition, Karmen is dedicated to her own growth. She was always open to feedback and actively responded to it. Her growth was also fueled by seeking out mentorship with individuals who excelled in areas that were part of her own growth plan. It was wonderful to see Karmen's steady learning and growth!
Overall, I believe Karmen would be a highly valuable addition to any organization. I'm excited to see her continued growth and the great things she will accomplish!"Ron Polka
Group Product Designer, DICK's Sporting Goods